The board
- Pay
- $31.11 per hour
- Where
- Remote
- Posted
- Sep 24
Grow was born to tackle a critical challenge: making mental health care more effective and accessible for everyone. Since launching in 2020, 15 million sessions have started on Grow, and we've barely scratched the surface. We do it through a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Every solution we build reveals ten more waiting to be delivered, and that's just what gets us going. We've backed that ambition with more than $328M in funding, including our Series D at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others.
At Grow, the work you do can literally change someone's life. Your work here doesn't stay on a screen; it impacts whether someone can find, afford, and access quality care.
What you'd do
- Serve as the main point of contact for prospective providers, offering strategic business guidance to support them in opening and growing their private practices.
- Deeply understand Grow's mission, value proposition, and platform to tailor your approach to each provider's needs.
- Manage a high-volume pipeline of prospective providers, completing 5-6+ meetings per day, while customizing your approach based on license type, stage in practice, and location.
- Work alongside AI-powered tools that surface which providers to prioritize, generate call insights and coaching feedback, and automate follow-up nurture — so your time goes toward the conversations that matter most, not manual list-building or tedious task queues
- Maintain strong meeting-to-activation conversion as volume increases — this role requires balancing speed with the same quality bar that's earned Grow's reputation with providers.
- Provide excellent customer service and timely follow-ups to ensure a smooth onboarding journey, even while managing a growing pipeline.
- Cultivate meaningful relationships with providers, earning their trust and enthusiasm for joining the Grow provider network
- Uphold provider vetting and disqualification standards- completing playbooks and documentation promptly so quality doesn't erode as volume goes up.
- Consistently meet and exceed weekly, monthly, and quarterly KPIs, including meetings complete, activation, conversion targets, and personal growth goals.
- You're deeply passionate about mental health and excited to help providers build their own practice and expand access to care.