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Program Manager, Competitive Programs

Stripe · 1520 Sales Operations (SS&O)

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Where
SF, NYC, Seattle, Remote
Posted
Sep 4

You will lead complex, C-suite level high-priority programs that require Stripe to move quickly and cohesively across functions. Initially, you will:

You will be successful in this role if you can turn an ambiguous problem into a clear program with the right objectives, owners, decisions, operating cadence, and measures of success. You will be a trusted partner to executive leaders across Sales, Product, Product Operations, Marketing, Market Intelligence, Pricing, Finance & Strategy, and GTM Operations. You will not be expected to make Product roadmap, commercial-policy, or account-strategy decisions yourself; instead, you will ensure the right functional owners are engaged, accountable, and able to make decisions at the pace required.

What you'd do

  • Build repeatable Competitive Programs infrastructure that can scale beyond individual competitors—for example, playbooks for deal escalation, commercial guidance, incentives, user-base analysis, regional teardowns, and cross-functional feedback loops.
  • Lead named P0 and P1 competitive programs end-to-end, including defining the program charter, objectives, workplan, milestones, decision forums, and success measures.
  • Establish and run the cross-functional operating cadence for each program; this may include delivery of critical program workstreams including product and regional teardowns, seller enablement, product-gap reviews, GTM plays and executive engagement plans.
  • Coordinate competitive deal-triage and swarm mechanisms for priority opportunities, ensuring each deal has a clear commercial owner, response plan, and access to the required Product, Pricing, Legal, Risk, or executive support.
  • Partner with Market Intelligence to translate competitor, customer, and deal signals into concrete actions for Product, PMM, Sales, and GTM leadership.
  • Create clear, decision-oriented reporting for executive leadership on program health, competitive pipeline, risks, progress against commitments, and recommendations to continue, adjust, elevate, or graduate a program.
  • Own and operationalize company-wide competitive cultural initiatives to shift Stripe’s behavior to be focused on competing fiercely.
  • Build strong, trusted working relationships across functions and levels, while maintaining clear accountability boundaries between central program coordination and functional ownership.
  • Apply the same program-design and execution skills to other strategic GTM priorities over time, as business needs and the team’s mandate evolve.

What they want

  • 7+ years of experience in program management, business operations, GTM strategy, management consulting, or a related discipline. Experience working in a Sales, Marketing, Product, GTM Operations, or other commercial organization.
  • A strong record of leading complex and ambiguous cross-functional programs from problem definition through implementation, adoption, and operational handoff. Experience managing global programs across regions, segments, and product lines.
  • Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment.
  • Experience navigating multiple senior stakeholders with differing incentives, priorities, and decision rights.
  • Demonstrated ability to structure ambiguous problems, synthesize qualitative and quantitative inputs, make recommendations, and drive decisions.
  • Strong executive communication skills, including the ability to produce well-structured written updates, facilitate senior working sessions, and communicate risks or trade-offs directly.
  • Proven ability to build and maintain an operating cadence across multiple teams, including tracking milestones, dependencies, actions, and escalations.
  • A high degree of ownership, sound judgment, adaptability, and comfort working in a fast-paced and changing environment.
  • Strong analytical skills and comfort using data to diagnose issues, assess program health, and guide prioritization.
  • An enthusiastic “roll up your sleeves mentality” paired with a collaborative working style that builds trust.

About Stripe · 1520 Sales Operations (SS&O)

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.