The board
- Hours
- Full time
- Where
- New York, New York, United States of America
- Posted
- 6 days ago
Agency:
Omnicom Corporate
Job Function:
People and Culture
Job Subfunction:
Learning and Development
Job Description:
The Program Manager, ONWARD Connected, is responsible for the end-to-end management and execution of assigned ONWARD Connected programs. This role serves as one of the operational owners for programs, driving planning, coordination, participant experience, communications, logistics, reporting, and continuous improvement from initial planning through program close.
The Program Manager works closely with the ONWARD Connected Lead, subject matter experts, facilitators, Learning Operations, Learning Communications, Learning Impact, Connected Capabilities Leads, Learning& Performance Business Partners, HR Business Partners, and external vendors to translate program objectives into well-executed, high-quality learning experiences.
This role requires strong project and…
What you'd do
- Own the end-to-end planning and execution of assigned ONWARD Connected programs, partnering with the Connected Lead and key stakeholders to establish program timelines, cadence, target audiences, milestones, and delivery plans.
- Develop and manage annual program schedules, ensuring all critical milestones—including marketing, nominations, preparation, delivery, evaluation, and follow-up—are clearly defined and proactively managed.
- Drive cross-functional coordination with SMEs, facilitators, vendors, Learning Operations, and other partners to ensure programs are fully planned and delivery-ready.
- Identify dependencies, risks, and potential conflicts across programs and proactively develop solutions to keep programs on track.
- Partner with Learning Operations to align program schedules and requirements with other learning offerings across the Omnicom network.
- Serve as the central point of accountability for program readiness, ensuring key activities, deliverables, and stakeholder commitments are completed on time.
- Own and manage the nomination and enrollment process for assigned programs, including participant criteria, timelines, processes, and stakeholder communications.
- Partner with the appropriate Connected Capability Learning Business Partner (LPBP) and other stakeholders to design and execute nomination processes that align with program objectives.
- Develop and maintain participant pools, including candidate lists, waitlists, and alumni populations, ensuring accurate and timely participant information.
- Monitor participation across programs and proactively address gaps, changes, or issues that may affect program composition or delivery.
What they want
- Own the participant experience from initial nomination through program completion, serving as the primary point of contact and ensuring participants have the information and support needed at every stage.
- Calendar invitations
- Welcome and program information
- Pre-work, logistics, and reminders
- Session updates, changes, and FAQs
- Post-program follow-up and resources
- Establish and maintain communication plans, templates, and timelines to ensure consistent and timely participant engagement.
- Partner with Learning Communications to leverage communication tools, automation, and scalable processes that improve the participant experience and operational efficiency.
- Monitor program-specific inboxes and communication channels, proactively addressing participant questions and concerns and escalating issues when appropriate.
- Starts
- 2026-09-29