Post-Implementation Consultant - Master Data Management Platform
Veeva · Professional Services
- Hours
- Full-Time
- Where
- Massachusetts - Boston
- Posted
- Mar 25
Looking for an opportunity to leverage your Master Data Management (MDM) expertise in a post-implementation capacity within the life sciences industry? Veeva Systems is seeking a Consultant for our Network team to work with our live customers.
As a Consultant, Network MDM, you will be a key member of our team, providing ongoing application administration, subject matter expertise, and strategic advisory for customers live with Veeva Network. You will serve as the definitive "Network Expert" for a portfolio of clients, ensuring their MDM ecosystem remains healthy, optimized, and aligned with best practices. This is a remote, full-time, permanent role, supporting multiple clients in a shared, dedicated capacity.
This is a customer-facing role. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.
What you'd do
- Strategic Advisory: Serve as the primary SME for Veeva Network, providing proactive guidance on aligning system capabilities with evolving business requirements and industry regulations
- Environmental Governance: Manage the critical "Network-to-CRM" interface, ensuring the integrity of end-to-end data flows and validating the accuracy of Data Change Requests (DCRs)
- System Optimization & Continuity: Own the long-term performance of the Network environment, proactively managing the environment to identify technical debt and ensure optimal performance
- Best Practice Guidance: Act as a "guardrail" for customers, recommending industry-standard configurations for match/merge logic, survivorship rules, and data model extensions to prevent system degradation
- Process Evolution: Partner with customers to refine their internal data governance processes, ensuring they maximize the value of their Veeva investment post-go-live
- Configuration Enhancements: Independently execute technical tasks within the customer’s environment, including data model updates and system audits
- Manage client interactions, set expectations, and provide clear, effective communication
- Triage, troubleshoot, and resolve client-reported issues related to data, configuration, or platform performance
- AI-Enabled Efficiency: Leverage Veeva’s approved AI tools to accelerate documentation, data investigation, and provide faster technical insights
- Contribute to internal initiatives, knowledge sharing, and best practice development
What they want
- 3+ years of professional experience specifically within Master Data Management (MDM) or Life Sciences Data Operations
- Master Data Management experience
- Hands-on experience with Veeva Network or Veeva CRM (or comparable MDM platforms)
- Experience in a customer-facing role, demonstrating consulting acumen and the ability to influence stakeholders
- Ability to work remotely and independently in support of multiple clients while maintaining an 80% billable utilization target
- Excellent verbal and written communication skills are essential
- Qualified candidates must be legally authorized to be employed in the United States
What you get
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
- Base pay: $70,000 - $140,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role.
- Please note that actual salaries may vary within the range above or below, depending on experience and location.
- We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions.
- This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.