Job Title: Technical Communications Intern
FLSA Status: Non-Exempt
Department: Engineering
Reports to: Technical Communications Manager
GENERAL DESCRIPTION / PURPOSE:
Work in the technical communications group supporting the creation of technical documentation for custom railroad maintenance equipment. Tasks include creating operator manuals, maintenance instructions, lockout / tagout manuals, and other technical communication materials.
ESSENTIAL JOB FUNCTIONS:
What you'd do
- Assists in authoring technical content under the direct guidance of another technical writer or engineer.
- Analyze technical specifications and performance data to develop clear and concise documentation.
- Collaborate with engineering to gather information and resolve documentation issues.
- Prepare outlines and illustrations to support technical documents.
- Perform duties and subtasks in area of discipline of low complexity for a project or projects.
What they want
- The individual will learn and abide by established practices and procedures to complete assignments.
- Ability and willingness to learn the necessary tools as required for area of discipline.
- Ability and willingness to learn application and integration design skills in area of discipline.
- This is an intern level position that requires close supervision with little to no independent work.
- Strong writing and editing skills
- Strong problem solving, communication, and analysis skills
- Ability to read and analyze engineering schematics
- Experience with AutoCAD or other 3D modeling software
- Experience with DITA or other component content management systems (CCMS)WORKING CONDITIONS
- Office deskwork, requiring sitting, walking, using phone & computer