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Implementation Consultant, Professional Services

Stripe · 1141 AMER Delivery

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Where
Chicago, Toronto
Posted
5 days ago

As an Implementation Consultant, you will be managing the full onboarding cycle for mid-market and enterprise companies from contract signing through launch. You will proactively develop and manage integration architecture, change management strategy, and timelines. You will be expected to collaborate across departments, including Sales, Technical Services, Product, and Engineering, to ensure a successful transition for our clients.

What you'd do

  • Own the full onboarding cycle for mid-market and enterprise companies from contract signing through launch.
  • Develop, manage, and implement a customer’s integration architecture, change management strategy, and timeline.
  • Partner with other Sales and Technical Services teams to improve the overall Stripe user journey.
  • Engage with Product and Engineering teams to help drive product strategy for large users.
  • Collaborate with teammates on strategic projects that improve and scale our implementation process and team operations.

What they want

  • 6+ years of experience working with strategic customers on technology solutions, with a track record of top performance
  • Ability to understand complex business requirements and craft tailored solutions
  • Quick learner with the ability to explain technical concepts to Stripe’s largest customers
  • Proven project management skills and strong critical thinking abilities
  • Experience identifying and solving internal process inefficiencies
  • Superior verbal and written communication skills
  • Ability to operate independently in a highly ambiguous and fast-paced environment

About Stripe · 1141 AMER Delivery

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.