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Global Trade Program Manager - C-TPAT

Western Digital · Supply Chain

Hours
Full-time
Where
San Jose, CA
Posted
Aug 12

The Global Customs Trade Programs & Supply Chain Programs Expert is a strategic program management role responsible for developing, implementing, and continuously improving a portfolio of global trade programs. The core focus spans Supply Chain Security (CTPAT/AEO), Environmental Sustainability, Record Retention and AI Enabled Compliance assurance program — with an open mandate to expand into additional customs trade program domains as the business evolves.

The ideal candidate brings a blend of strong program management expertise and deep subject matter knowledge in customs and trade programs expertise.

What you'd do

  • Design and lead end-to-end program management for customs trade program initiatives including Supply Chain Security, Sustainability, Record retention and Compliance assurance programs — with the agility to onboard additional customs programs.
  • Drive Western Digital to secure and maintain CTPAT Trade Compliance certification; support global sites in securing and/or retaining AEO certifications.
  • Serve as liaison with internal team members and legal when faced with audits from CBP and other regulatory bodies
  • Evaluate and deploy AI-powered tools to streamline trade program workflows — including Supply Chain Security risk assessment, Compliance assurance program and across all managed programs.
  • Integrate sustainability requirements into supply chain operations, ensuring alignment with internal ESG goals and external regulatory obligations.
  • Institute robust governance models for all managed programs; participate actively in industry associations to benchmark and enhance program value.2. Compliance & Risk Management
  • Conduct regular risk assessments and audits to identify and remediate vulnerabilities across the supply chain trade programs portfolio.
  • Leverage AI-assisted monitoring tools to continuously scan for regulatory changes, supply chain anomalies, and emerging trade program risks in real time.
  • Develop and maintain an Internal Control Program to ensure systemic trade program adherence across all program areas.
  • Maintain readiness for regulatory inquiries, third-party audits, and certification renewals.3. Strategy & Continuous Improvement

What they want

  • 10+ years of experience managing global supply chain trade programs, including hands-on responsibility for at least two of: Supply Chain Security (CTPAT/AEO), Dangerous Goods (IATA/Hazmat), Supply Chain Sustainability, or customs trade programs.
  • Demonstrated track record of building programs from the ground up — obtaining certifications, designing governance frameworks, and scaling operations.
  • Experience working directly with customs authorities (e.g., CBP) and international regulatory bodies.
  • Experience in technology-intensive supply chains, preferably in the semiconductor, electronics, or manufacturing sector.
  • Ability to manage a portfolio of concurrent trade programs with competing priorities and stakeholders.
  • Strong project planning, milestone tracking, risk management, and executive communication skills.
  • Comfort operating in ambiguous environments — able to define scope, build structure, and execute with limited guidance.
  • Change management and organizational influence skills; ability to drive adoption without direct authority.Domain Expertise
  • Deep knowledge of CTPAT requirements, AEO frameworks, and international trade security regulations.
  • Expertise with supply chain sustainability standards (e.g., GHG Protocol, CDP, EU CSRD) and ESG reporting requirements.

About Western Digital · Supply Chain

WD is building the infrastructure behind the AI-driven data economy. As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in. We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide. This isn’t theoretical work.