Inside Sales Representative - Eurofins Drinking Water and Wastewater Central, LLC

Eurofins · Testing & Laboratory

Hours: Full-time
Where: South Bend, IN
Posted: Sep 11

The Inside Sales representative serves as the laboratory’s primary point of contact for client service and/or sales related activities. This role will support our outside sales team by coordinating RFP submittal, managing contract

documents, customer onboarding, directing new leads or RFP notices, and generating/managing new

leads for medium and small municipal targets.

Essential Duties and Responsibilities:

What you'd do

Demonstrates and promotes the company vision
Regular attendance and punctuality
Become knowledgeable of Eurofins Environment Testing (USA) services, industry terminology and company operations
Become proficient in use of all aspects of Laboratory Information Management System (LIMS), especially sales and client related activity.
Serving as the laboratories’ primary point of contact for client service and/or sales related activities
Identify new opportunities and customers and maintain order frequency through phone and email. Follow up with inbound leads daily and develop a working knowledge of accounts.
Responsible for managing accounts through the entire sales process including quoting, taking orders, checking on invoices and following up on A/R (Accounts Receivable) issues
Utilize CRM software with existing and future customers; maintain pertinent account details - record each customer contact (fax. phone, email or in person date and time of call, nature of inquiry, and time/confirmation of completion.
Assesses competitors by analyzing and summarizing competitor information and trends; identifying sales opportunities.
Maintain CRM database of prospective clients and opportunities

What they want

Education: BS/BA in Chemistry, Sciences, Marketing, or related field (four years experience may substitute for a degree)
Experience: 2+ years inside sales or customer service experience
Authorization to work in the United States indefinitely without restriction or sponsorship
Professional working proficiency in English is a requirement, including the ability to read, write and speak in English.

About Eurofins · Testing & Laboratory

Eurofins Scientific is a network of independent companies providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contri…