Insurance Billing Coordinator

What you'd do

• Supervise Health Services applications and revenue cycle needs within the electronic health records system (Point n Click) and other systems utilized by the SHS clinic.
• Verify patients’ insurance eligibility and benefits prior to appointment to determine coverage and network participation. Communicate insurance acceptance and coverage information to students and clinic staff, as appropriate.
• Review insurance claims for completeness and accuracy with the electronic health record, ensuring the appropriate billing options have been selected and required documentation is available to support claim processing.
• Post payments and process account updates in electronic health records
• Respond to student inquiries regarding insurance benefits, billing, account balances, and other charge-related questions. Research billing concerns and assist with resolving account discrepancies, as appropriate.
• Assist with investigating claim status and payment activity by responding to requests for claim-related documentation, researching account activity, and providing the necessary information to facilitate claim processing and payment verification, as needed.
• Utilize Medicat system to upload immunization documents and assist students with using the system.
• Run reports from electronic health records and other systems to support department key performance metrics.
• This involves collecting and displaying information on a variety of departmental functions, with historical comparisons, to inform management decisions, strategic planning, and other leadership team functions.
• Assist with the development and implementation of business policies and procedures to ensure full compliance with accounting principles and insurance regulations.
• Coordinate and assist with special accounting business documents and financials.