Coordinator I, Student Financial Aid

What you'd do

• Analyses and evaluates financial aid information of assigned student population and determines eligibility for financial aid awards to students.
• Processes revisions, professional judgments, and appeals for assigned students according to the alpha division.
• Assists with front desk staffing during peak time, or as needed.
• Reviews and processes weekly financial aid reports, such as negative need and over-budget reports.
• Performs an initial review in OnBase of student verification documents, determines additional documents required, and requests the necessary forms and documents.
• Reviews tax forms and other submitted documents and makes changes in compliance with federal regulations and university policies.
• Advises students and families at the front desk, via phones, and Ivy Chat, regarding the processing of their financial aid application, assists with completion of forms, eligibility requirements, and documentation necessary to comply with federal, State and institutional regulations as well as policies and procedures.
• Assists with outbound campaign calls.
• Assists with FAFSA filing workshops.
• Assists with the Financial Wellness Program, including outreach and presentations to students.
• Assists with processing Florida Atlantic Cares applications.