The board
- Pay
- $23.80–$50/hr
- Where
- Atlanta, GA; Charlotte, NC; Raleigh-Durham, NC; Tampa, FL; Orlando, FL; Pittsburgh, PA; Richmond, VA; Jacksonville, FL; Columbus, OH; Dallas, TX; Houston, TX; Minneapolis, MN ; Nashville, TN; Kansas City, MO; St. Louis, MO; Austin, TX; Chicago, IL; Philadelphia, PA; Bakersfield, CA; Denver, CO
- Posted
- Apr 13
The Platform Account Development team drives adoption and growth of the DoorDash Commerce Platform across our SMB restaurant segment (≤150 locations). We partner closely with Account Management to understand each merchant’s first-party growth goals and activate the right mix of Commerce Platform solutions - including Online Ordering to accelerate their success. Our mission is to enable every SMB merchant with the tools to grow first party sales, deliver a unique guest experience, and save on costs in order to have a thriving business.
As a Strategic Sales Development Representative, you will support our Platform team – which focuses on helping merchants adopt DoorDash’s Platform solutions, such as Online Ordering and other growth products.
What you'd do
- Identify, engage, and qualify high-potential merchants and key decision makers across your assigned accounts
- Conduct high-volume outbound outreach through calls (65+ per day), email, and other channels to surface interest in additional DoorDash solutions
- Partner closely with Account Development teammates to advance qualified opportunities and move expansion efforts forward
- Tailor messaging and discovery based on merchant needs, context, and solution fit
- Strengthen your skills in consultative discovery, value-based storytelling, and opportunity qualification
- Gain exposure to solution-selling and account development motions that support merchant growth beyond the marketplace
What they want
- 2+ years of experience in high-volume outbound outreach or sales development
- A track record of consistently meeting or exceeding activity and performance goals (daily, weekly, or monthly)
- Strong written and verbal communication skills, with the ability to engage merchants in thoughtful conversations
- A proactive, self-directed approach to problem solving and managing your work
- Creativity in outreach and messaging that sparks interest and opens doors
- The ability to help merchants understand the value additional DoorDash solutions can bring to their business
- Comfort navigating sales processes and tools in a fast-paced environment
- A willingness to learn quickly, adapt to change, and incorporate feedback to improve performance
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).