Job Description:
At Pentair, you will work alongside passionate problem-solvers who are committed to the future of our planet. We put our mission into practice, helping the world sustainably move, improve, and enjoy water, life's most essential resource. From our residential water filtration to industrial water management to pool products and more, our 9,000 global employees serve customers in more than 150 countries, working to help create a better world for people and the planet through smart, sustainable water solutions.
We have an opportunity for a Customer Service Representative to join our Delavan, WI team.
What you'd do
- Coordinate internal activities and external customers’ expectations to ensure Legendary Customer Service.
- Primary contact for Pentair Distribution and Sales Network.
- Provide day-to-day problem resolution; effectively communicating by telephone and email.
- Managing incoming email and providing timely responses within 24 hours or less.
- Coordinate information between customers and internal departments (Engineering, Purchasing, Scheduling, Production Planning and Logistics) to meet customer expectations.
- Work with internal management & personnel to expedite orders at customer’s request.
- Work closely with logistics relative to delivery instructions and expediting. Assist with booking of containers.
- Strong working relationship and interface with cross-functional departments.
- Be attentive to phone calls, ensuring sufficient coverage at all times.
- Perform other tasks and duties as assigned.
What you get
- Paid holidays
- Paid vacation
- Paid sick time
- Medical, Dental, and Vision Insurance
- 401(k)
- Up to 5% 401K match starting day one of employment
- Health savings account
- Life insurance
- Paid time off
- Prescription drug insurance
- Starts
- 2026-09-23