Event Coordinator

What you'd do

• Ensures successful event coordination by monitoring events and maintaining close contact with clients and staff to achieve exceptional service levels.
• Meets with client groups to plan and organize assigned meetings and events.
• Assists the Sales Department with site tours for prospective clients.
• Guides clients in event preparation by interpreting and explaining contract provisions, policies, and procedures.
• Keeps clients informed of deadline schedules, including but not limited to floor plan submissions, meeting room setup specifications, insurance requirements, and other relevant details.
• Prepares cost estimates and monitors final billing.
• Provides clear, concise, and timely communication of detailed event requirements to operational departments.
• Serves as the primary liaison between clients and facility departments.
• Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful event execution. Follows up on all client requests, concerns, and issues.
• Ensures event operational functions are maintained, including inventory, services, and workflow.

What they want

• Bachelor's degree from an accredited four-year college or university in Hospitality, Business, or a related field preferred.
• Previous experience in event coordination, meeting planning, hospitality, customer service, convention center operations, or a related field is preferred.
• Relevant internship, or comparable experience may be considered in lieu of professional experience.
• Customer service experience is required.
• Demonstrated knowledge of industry terminology, facility capabilities, operational procedures, event coordination, and event-related services.
• Demonstrated understanding of the principles and techniques of planning, budgeting, and administrative functions.
• Ability to handle conflict, make sound decisions, and exercise appropriate judgment during high-pressure situations.
• Basic accounting knowledge.
• Ability to manage multiple tasks simultaneously and effectively prioritize workload.
• Ability to operate a portable radio and standard office equipment, including copiers and other business equipment.
• Ability to follow oral and written instructions and communicate effectively with others, both verbally and in writing.