Learning Program Manager

What you'd do

• In collaboration with distribution center management and human resources teams, successfully manage established learning programs, and partner in developing and rolling out new ones.
• Programs inclusive of on-the-job skills training, compliance and safety training, role-specific certification, onboarding and professional and leadership development.
• Facilitation will be personally delivered, and/or in partnership with internal and external subject matter experts, coaches and trained-trainers (varying levels of management/leadership).
• Conduct skills gap and business needs analysis to identify and recommend opportunities for continued improvement to training materials and learning programs.
• Track, measure and report on the impact of learning programs to ensure achievement of desired business outcomes (performance improvement, compliance, skills proficiency, behavioral capability, management/leadership competence, etc.).
• Experience in a warehouse or distribution center environment preferred.
• 5+ years of experience showing progressive responsibility in learning and development program management AND/OR training experience within a warehouse or distribution environment.
• Dynamic presentation style (facilitation). Must be able to actively engage learning audiences of all sizes and levels of the organization (non-exempt, exempt, management), in-person and virtually.
• Proven ability to manage, monitor and measure program key performance indicators to ensure compliance, effectiveness and return on investment to the organization.
• Strong project management skills to successfully drive learning program objectives, calendar management, learner enrollment, and reporting.
• Proficiency in Word, Excel, PowerPoint, Teams, Canva and Smartsheet preferred.