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Partner Technical Support Specialist

Lucid · Service Tech Ops

Pay
$105,600–$145,200/yr
Where
Fremont, CA
Posted
Aug 25

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence.

What they want

  • Availability to work weekends and support flexible schedules to support customers 365 days of the year.
  • Full-time attendance during 3-week training is mandatory
  • 2+ years of experience in technical support and troubleshooting required
  • High school Diploma or GED required
  • Eagerness to take on new responsibilities.
  • Excellent communication and technical comprehension skills.
  • Detail-oriented and highly precise. Flexible, proactive, attention to details, and inclination to contribute with strong critical thinking and common sense.
  • Ability to think clearly under pressure.
  • Familiar with MS Office Suite (Outlook/Excel/Word) and related tools such as Smartsheet.
  • Able to troubleshoot basic network/Windows communication issues