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Job
BusinessEngineering

Tech Ops Analyst

Persona · Engineering

Pay
$90K – $140K • Offers Equity
Where
New York
Posted
Jun 17, 2025

Persona is the configurable identity platform built for businesses in a digital-first world. Verifying individuals and organizations is harder — but more important — than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly.

We’ve built Persona to support practically every use case and industry — that’s why we’re able to serve a wide range of leading companies. For example, Reddit relies on Persona for age assurance and verification to comply with online safety regulations, protecting younger users while maintaining a seamless experience.

What you'd do

  • Be the front-line support for every New York City-based employee, including our leadership team
  • Work with our People Ops team to ensure smooth onboarding/offboarding for employees
  • Set up video conferencing for company all-hands
  • Procure and track all tech equipment for all employees (remotely and in-office)
  • Research new tools to optimize internal efficiencies across teams
  • 3 years of experience working in IT or equivalent experience
  • Strong passion for technology, automation, and efficiency
  • Experience with macOS, Google Workspace, Jamf Pro, and Okta
  • Comfort building trust through collaboration and successful cross-functional engagements
  • Working knowledge of computer systems, security, network and systems administration, databases, and data storage systems