The board
- Hours
- Full time
- Where
- 00000 - Burlington Corporate Office
- Posted
- Sep 2
Position Overview
The PLM Analyst will serve as the primary business owner of the Bamboo Rose system and will be responsible for ensuring the system effectively supports business processes and strategic objectives. This role will provide day-to-day system support and training to internal functional teams as well as external vendor partners, ensuring consistent and efficient use of the platform.
In addition, the PLM Analyst will oversee system maintenance, manage configuration updates, and partner with internal stakeholders and Bamboo Rose to evaluate, prioritize, and implement future system enhancements.
What you'd do
- Serve as primary business owner of the Bamboo Rose Product Lifecycle Management (PLM) system.
- Partner with internal stakeholders to ensure system supports defined processes
- Act as main contact for user questions and issues
- Set up, track and maintain user profiles and licenses
- Own system maintenance and regularly update supporting data tables
- Drive user adoption
- Troubleshoot system issues, manage escalations, and coordinate resolution with IT and Bamboo Rose support
- Maintain system documentation, user guides, and best practicesTraining & Enablement
- Develop and facilitate internal and external user training in coordination with Learning and Development for system implementations and rollouts; partner with Bamboo Rose to ensure best practices, including support for global vendors across multiple time zones.
- Develop and maintain training materials, quick reference guides, and process documentation to support ongoing system use and enhancements.
What they want
- Experience supporting or administering a PLM system (experience with Bamboo Rose a plus)
- Strong understanding of product lifecycle management and cross-functional business processes a plus.
- Proven ability to support, train, and communicate with both technical and non-technical users
- Strong problem-solving, organizational, and analytical skills
- Ability to manage multiple priorities and collaborate with internal teams and external partners a plus.
- Experience working with vendors or external partners a plus.
- Experience supporting system enhancements, testing, and release cycles a plus.
- Retail, merchandising, or product development experience (retail experience a plus).Skills and Abilities
- Analytical skills with the ability to perform analysis, identify issues, and implement process improvements.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate and solve conflicts across legal, vendor relations, transportation, and merchant teams.
- Starts
- 2026-01-28