NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld’s Best Places to Work for 23 years, and we are looking for qualified individuals to join our team.
Summary:
The Product Analyst – Provisioning serves as the business and technical subject matter expert for NISC's Provisioning and Integrations solutions, driving product strategy, roadmap execution, and business analysis for provi…
What you'd do
- Own and maintain the Provisioning and Integrations product roadmap by collaborating with cross-functional teams to prioritize business needs, drive product strategy, and support delivery of scalable solutions.
- Partner with internal development teams and third-party technical resources to evaluate, document, and support new system integrations, including reviewing technical specifications and defining implementation and support expectations.
- Contribute to the design, standardization, and continuous improvement of the Cloud Provisioning Framework, including provisioning business rules and API integration capabilities, while translating technical concepts into clear business requirements.
- Research and document users integrated/enterprise business processes, needs, and challenges, including in the context of the overall business and industry requirements for assigned solutions; create detailed and thorough use cases, scenarios, and user stories for complex, integrated software solutions.
- Partner with and provide guidance where applicable to NISC teams in the research and interpretation of complex-level technical design specifications.
- Proactively seek out, work with, and advise on best ways to determine how to implement requested business needs while limiting scope.
- Serve as key point of contact for leadership on identifying, defining functional, processing, reporting, data use cases.
- Analyze and capture complex level business needs while translating and championing them from use case approaches.
- Research and document business-related parameters or constraints that may be integral to the software solution, including legal, regulatory, or industry standards, that may impact or dictate certain business needs.
- Other related duties as assigned.