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Product Operations Specialist, Air Defense C2

Anduril · AFS : Air Defense Engineering : IBCS-M

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Pay
$112,000–$149,000/yr
Where
Irvine, California, United States
Posted
2 days ago

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

TEAM OVERVIEW

The Air Defense team builds robots that find other robots and knock them out of the sky.

What you'd do

  • Support the Feedback Loop & Voice of the Field: Help run the loop that turns field failures, Return Merchandise Authorization (RMA) trends, readiness signals, and deployment friction into structured, prioritized feedback—coordinating with engineering on Root Cause Corrective Action (RCCA) and surfacing insight that informs product roadmap and program decisions.
  • Maintain the Single Source of Truth, Data & Reporting: Own an accurate, real-time source of truth for all Air Defense C2 compute—status, location, configuration, and lifecycle stage—and build/maintain the readiness, reliability, and sustainment metrics that give product, program, and leadership a clear picture of fleet health.
  • Identify trends, flag risks early, and surface recommendations to inform cross-functional decisions.
  • Maintain & Improve Process and Tooling: Maintain and continuously improve the SOPs and tracking-system workflows (Salesforce, JIRA, Airtable, Slack, and ERP platforms such as Oracle or Odoo) that keep our systems of record aligned with physical hardware reality, and help scale those processes as the program grows.
  • Support Program Scalability & Fulfillment: Partner with Deployment Operations, Special Projecta Team, and the C2 team to translate program requirements and production forecasts into actionable fulfillment and sustainment plans, and execute discrete projects that remove friction from deployment and Operations & Sustainment (O&S) as the fleet grows.
  • Coordinate Incident Triage: Serve as an operational point of contact for issues affecting deployed C2 hardware—triaging, coordinating resolution, and escalating to engineering as needed.
  • This includes hands-on troubleshooting when the situation calls for it (e.g., reviewing logs, running basic Linux CLI diagnostics, and coordinating hardware swaps with field teams).

What they want

  • Bachelor's degree, or equivalent professional experience in lieu of a degree
  • 2+ years of experience in product operations, technical operations, program/product support, or a comparable role in a high-energy, fast-paced startup, hardware, or logistics environment
  • Demonstrated ability to turn operational or field data into insights and recommendations that support cross-functional decisions
  • Ability to communicate and coordinate technical and non-technical efforts across product, engineering, business, and sustainment functions
  • Ability to work proficiently and stay organized across multiple connected systems (e.g., Oracle ERP, Odoo, Salesforce, JIRA, Slack)
  • Excellent written, visual, and verbal communication skills
  • Willingness to travel up to 25%
  • Ability to obtain and maintain a U.S. Secret security clearance
  • Ability to work on-site a minimum of 3 days per week at Anduril's Irvine, CA office

What you get

  • Direct from Anduril: If you receive an email from one of our recruiters, it will only come from a…