The board
- Where
- San Jose, Costa Rica
- Posted
- 5 days ago
This role partners with our global go-to-market teams to manage the full order-to-cash lifecycle - from contract preparation and order processing to license distribution, invoicing, recurring revenue renewals, and monthly service billing. It is an excellent entry point into a broader Finance Operations career, with opportunity to develop across the full Finance Operations function over time.
What you'd do
- Support the global sales team in preparing proposals and collecting signatures using our esignature
- Create, revise, and distribute license files to fulfil new orders, upgrades, and demo requests
- Manage licenses as needed to support sales and renewal activity.
- Gather and verify all relevant order data to ensure accurate processing of invoices and credits, maintaining records in line with internal retention requirements
- Coordinate with third-party software suppliers as required to fulfil new orders and software
- Invoice renewals as needed throughout the month, ensuring accurate pricing
- Update licenses to extend end dates
- Maintain accurate contract details in the back-office system
- Update and deliver license files as needed when contracts are renewed
- Create projects as needed with careful attention to order details, ensuring customer invoices for services performed are accurate
What they want
- Bachelor's degree in a business-related field, or equivalent experience
- 2+ years of experience in order management, finance operations, or administrative support
- Working knowledge of Salesforce or experience with a CRM application
- Strong verbal and written communication skills
- Proficiency in Microsoft 365 (Excel, Word, Outlook); experience with ERP or billing systems is a plus
- Strong customer service orientation
- High attention to detail with a strong degree of accuracy in data entry, billing, and recordkeeping
About Datacor · Finance
Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems. We are passionate about serving our customers and helping them use data as a competitive advantage.