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Growth Operations Analyst

Oscar Health · Sales

Where
Tempe, Arizona, United States
Posted
Jul 29

Hi, we're Oscar. We're hiring a Growth Operations Analyst to join our Producer Oversight Team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

What you'd do

  • Manage sales operations processes
  • Become the subject matter expert on workflows and best practices. Use this expertise to support the development of team members and support them on issue resolution.
  • Escalate issues through proactive identification and monitoring of processing to management or other teams and partner with them on resolution
  • Create workflow documentation and resources for the team
  • Lookup and pull data from databases using internal tools
  • Build relationships with company partners
  • Compliance with all applicable laws and regulations
  • Other duties as assigned

What they want

  • 1+ years of work experience in health insurance, utilization management, or operations
  • 1+ years of technical proficiency working with Google sheets, excel, and databases
  • 1+ years of experience supporting building workflows, improving operations, or project management

About Oscar Health · Sales

The Growth Operations Analyst manages important processes and is the subject matter expert on workflows and best practices within a processing team, and provides support and training to other team members. You will use your expertise to partner cross-functionally to design new tools and to produce the best processes and procedures across departments. You will report into the Associate Director of Sales Operations. Work Location: This position is based in our Tempe, Arizona office, requiring a…