Emergency Communications Innovation and AI Intern

What you'd do

• Workflow Analysis and Automation: Analyze emergency communications workflows and identify opportunities to streamline processes using Microsoft 365, automation, and AI-enabled solutions.
• Process Improvement Solutions: Design and support solutions that reduce manual effort, improve situational awareness, accelerate approvals, and enhance communications delivery during emergencies.
• Dashboard and Reporting Development: Create dashboards, reporting tools, and performance insights that track emergency communications outputs, media coverage, website performance, StoryHub usage, and social media engagement.
• Information and Knowledge Management: Improve information accessibility through enhanced metadata, taxonomy, document management, and knowledge-sharing practices.
• AI Solution Development: Support the design, testing, and implementation of Microsoft Copilot agents and other AI-enabled tools that help communicators quickly access information and improve operational effectiveness.
• Tools and Resource Creation: Develop templates, collaboration workspaces, documentation, training materials, and other resources that strengthen emergency communications capabilities across global teams.
• Research and Innovation: Research emerging AI, automation, and digital transformation practices used by humanitarian organizations, media organizations, and other sectors.
• Recommendations and Prototyping: Evaluate innovative approaches and develop recommendations or prototypes that improve the agility, effectiveness, and responsiveness of emergency communications.
• Location: Remote within the US.
• You must be physically located in one of the following states where WVI is registered as an employer: Arizona, California, Colorado, Connecticut, District of Columbia (Washington D.C.), Florida, Georgia, Illinois, Maryland, Minnesota, Missouri, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Tennessee, Texas, Virginia, and Washington.
• Appropriate Fields of Study/Majors: Artificial Intelligence, Information Systems, Knowledge Management, Data Analytics, Data Management, Computer Science, Digital Process Engineering, Information Technology, Business Analytics, or related fields.

What you get

• Build AI and Automation Expertise: Gain hands-on experience using Microsoft Copilot, Power Automate, SharePoint, Microsoft Teams, and other Microsoft 365 tools to solve real-world operational challenges.
• Develop Data and Analytics Skills: Learn how to create dashboards, analyze performance metrics, and generate insights that support effective decision-making during humanitarian emergencies.
• Strengthen Project Management Capabilities: Build project management skills while collaborating with multiple stakeholders in a complex international organization.
• Gain Cross-Cultural Experience: Work with communications professionals across countries, cultures, and time zones, developing valuable global collaboration skills.
• Explore Humanitarian Communications: Learn how humanitarian organizations respond to emergencies in impartial and neutral ways while delivering timely, effective communications.
• Receive Mentorship and Support: Benefit from a structured project management approach, regular meetings, clear goals, milestone tracking, and an open-door environment that encourages learning and development.
• Contribute to Meaningful Innovation: Help develop tools, systems, and processes that strengthen emergency communications capabilities and improve humanitarian impact.
• Join an Inspiring Community: Form connections with a diverse nationwide intern cohort and colleagues who, inspired by their Christian faith, support children of all backgrounds, even in the most dangerous places.
• Microsoft 365 Knowledge: Familiarity with Microsoft 365 applications, particularly SharePoint, Teams, Microsoft Lists, Copilot, and Power Automate.
• Data Analysis Skills: Ability to analyze data and create dashboards, reports, or performance insights using digital tools.