Strategy & Planning Associate

Atoms · Global Otter S&P and Growth

Where: Los Angeles, CA
Posted: Jun 11

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.

Supports strategic decision-making and business growth initiatives through data-driven analysis, go-to-market strategy development, and cross-functional program execution.

What you'd do

Support the development and execution of go-to-market strategies for new products, features, partnerships, and market expansions.
Evaluate customer segments, market opportunities, and competitive dynamics to inform commercialization strategies.
Partner with cross-functional stakeholders to develop recommendations related to pricing, packaging, customer acquisition, and growth initiatives.
Analyze performance metrics and market feedback to optimize GTM motions and improve business outcomes.
Perform deep-dive analyses to identify business opportunities, operational challenges, and growth levers.
Develop hypotheses, conduct quantitative and qualitative research, and present findings and recommendations to leadership.
Build business cases and financial models to support strategic investments, partnerships, and new initiatives.
Translate complex data into actionable insights that drive executive decision-making.
Lead and coordinate strategic initiatives across multiple business functions, ensuring alignment, accountability, and successful execution.
Partner with Product, Sales, Marketing, Finance, and Operations teams to drive key company priorities.

What they want

2–5 years of experience in Strategy, Business Operations, Corporate Strategy, Management Consulting, Investment Banking, Private Equity, Venture Capital, GTM Strategy, or related analytical roles.
Experience supporting commercialization efforts, pricing and packaging initiatives, strategic partnerships, market expansion, or go-to-market execution.
Demonstrated ability to structure ambiguous business problems, develop hypotheses, conduct analysis, and deliver actionable recommendations.
Strong financial modeling, business analysis, and executive communication skills.
Proven track record of managing cross-functional initiatives and influencing stakeholders across multiple teams.
Comfortable operating in fast-paced, high-growth environments where priorities evolve quickly.

What you get

Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.
Medical, dental, and vision insurance (multiple plans, incl. HSA options).
Company-paid life and disability insurance (short- and long-term).
Voluntary insurance: accident, critical illness, hospital indemnity.
Optional supplemental life insurance for self, spouse, and children.
Pet insurance discount.
401(k).
Health Savings Account (HSA)