The board
- Hours
- Full time
- Where
- Indianapolis, IN
- Posted
- Sep 2
The Associate Support Analyst Intern will gain experience in account lockouts, password resets, answering phones, and routing trouble tickets. In addition, will gain experience in imaging, configuring, and setting up new workstations.
What you'd do
- Monitor, review, and prioritize help desk requests
- Provides a timely one-on-one end-user problem resolution via telephone and e-mail
- Escalate complex Help Desk requests to the appropriate IT staff member
- Assist in workstation deployments
- Reset Password and unlock accounts
- Install approved applications
- Perform other duties as assigned
What they want
- Currently pursuing Bachelor’s degree in Computer Science, Information Systems, Technology, or related field
- Proficient in Microsoft Windows 7 and Office
- Excellent customer service skills
- Excellent verbal and written communication skills
- Net + or A + Certification a plus
- Previous ticket/phone support system experience a plus
- Starts
- 2026-08-24