International Logistics Support Specialist

What you'd do

• Represent the International Logistics Dept. in reviewing and responding to day-to-day logistics matters, in addition to handling complaints, arbitrating disputes, or resolving grievances.
• Act with a sense of urgency to direct communication to the right stakeholders in order to mitigate barriers to shipments and keep goods moving without delay.
• Assist with onboarding, educating and providing guidance for vendors as well as other departments within Burlington, to ensure the continuous flow of goods and information through proper channels.
• Oversee PO creation and change management on behalf of the Import Dept. Work Cross functionally with other teams involved to ensure requests are managed within SLA’s.
• Design and prepare daily logistics reports to share with necessary internal and external stakeholders in a timely manner.
• Review reports for accuracy and perform root cause analysis to resolve issues that would result in any delays in delivering the product or resulting in higher costs to Burlington.
• Partner with IT / Reporting team members to upgrade, enhance and deliver exceptional reporting solutions to the Import Team and partners.
• As a logistics representative with a finger on the pulse of the daily supply chain operations, communication and reporting, regularly provide consultation or expert advice to management to improve supply chain efficiencies.
• Complete special projects, professional training, other duties and responsibilities as assigned by Manager.
• Strong verbal and written communication skills
• Strong analytical skills & special attention to detail
• Ability to work in a creative team environmentPersonal computer proficiency; strong knowledge of access, excel, PowerPoint & word