Summer 2027 Customer Experience & Analytics Data Science Internship

What you'd do

• Join Southwest as a Summer 2027 Intern, with a 12-week internship lasting from May 18 – August 8, 2027.
• Pay of $22-26 per hour, corresponding with progress toward degree.
• Stipends may be offered based on eligibility and program criteria.
• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus.
• Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours (2702 Love Field Drive).
• Dedicate 40 hours each week (maximum of 8 hours per day) to your internship responsibilities and tasks.
• Receive free, unlimited space available travel privileges for yourself (taxes and fees may apply on international travel).
• Interns will be provided any required equipment, such as a laptop, for the internship.
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
• Work on moderately complex data science, machine learning, AI, or optimization projects to define, analyze, and deliver solutions aligned with business objectives.
• Apply math, statistics, and modeling methods for descriptive, diagnostic, predictive, and prescriptive analytics.

What they want

• Must be at least 18 years of age
• You must have a valid U.S. Social Security Number to complete the full hiring process
• Preferred: Experience with forecasting software and models.
• Preferred: Programming knowledge in SQL, VBA, or other database management tools.
• Preferred: Familiarity with Python, Java, or similar scripting languages.
• Preferred: Experience with data visualization tools (Tableau, Power BI).
• Preferred: Exposure to data cleansing and transformation tools (e.g., Alteryx).
• Preferred: Knowledge of data science project lifecycle and stakeholder engagement.
• Preferred: Ability to evaluate data science, machine learning, AI, or optimization techniques for business problems.
• Preferred: Previous internship or work experience in analytics or aviation environment.

About Southwest Airlines

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: Summer 2027 Customer Experience and Analytics Data Science Internship Notice…