The board
- Hours
- Full-time
- Where
- Milwaukee, WI
- Posted
- Jul 22
Position Purpose:
The Program Manager/Manager, Leave of Absence and Time Off is responsible for the end-to-end administration of employee leaves and time off programs, serving as a subject matter expert in leave of absence (LOA) and time off policies. This role partners closely with Veolia’s third-party leave administration vendor, HR Business Partners, HRIS, Benefits, Payroll, and Employee Health and Safety to ensure compliance with federal, state, and local regulations while delivering a high-quality employee and manager experience.
The role provides advanced-level support for Family and Medical Leave (FMLA), personal leave, military leave, state and local leaves, ADA accommodations, Veolia Caregiver leave, and paid time off programs.
What you'd do
- Manage the full leave administration lifecycle, from an employee’s initial notice of need for leave through return-to-work.
- Serve as the primary point of contact for all leave of absence requests via phone, email, HR cases, and service tickets.
- Partner with the HR Shared Services team to direct administrative tasks to include operation design, training and resource creation.
- Coordinate and administer Family and Medical Leave, personal leave, unpaid leave, military leave, state and local leaves, ADA accommodations, and Veolia Paid Parental and Caregiver leave in partnership with the third-party leave administrator and Benefits COE.
- Communicate regularly with external leave vendors and Benefits COE regarding leave status, earnings for disability calculations, status changes, discrepancies, and issue resolution.
- Coordinate intermittent and reduced-schedule leave usage with managers and HR Business Partners and/or Employee Health and Safety, including assisting in identifying opportunities for ADA or other accommodations.
- Coordinate the use of paid leave (PTO, mandated paid leave, or other paid programs) with employees and managers. Collaborate with the Benefits COE on policy redesign, best practices and support design.
- Partner with Employee Health and Safety teams to ensure Workers’ Compensation status and pay information are accurate and current.
- Partner with Labor Relations to union specific leave of absence matters, escalations and/or collective bargaining agreement (CBA) implementations.
- Partner with Benefits COE on matters requiring policy interpretation, poor vendor performance and escalated situations to timely resolve matters or implement process improvements.Partner with the Payroll Department to ensure accurate federal and state filing deductions, audits and resolve employee queries and escalated matters.
What they want
- Bachelor’s degree in Human Resources or related field (or equivalent years of experience).
- Minimum of eight (8) years of progressive experience in leave of absence administration or management in a high volume, complex, multi unionwork environment.
- Broad HR knowledge of FMLA regulations, ADA, and other federal/state regulations in a multi-state environment.
- Strong working knowledge of federal, state, and local leave of absence laws and regulations.
- Experience administering complex leave and time off programs in a large or multi-jurisdictional organization.
- Demonstrated ability to partner effectively with third-party administrators and cross-functional HR teams.
- Experience working with HRIS systems; Workday experience strongly preferred.Preferred
- Experience supporting M&A activities, labor unions, system harmonization, or global HR initiatives.
- Background in HR Shared Services or centralized HR operations.
- Experience with audits, compliance reviews, and process documentation.
About Veolia · HR Specialist
Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery.