- Where
- South San Francisco, California, USA
- Posted
- Sep 16
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible.
What you'd do
- Educational Background: Currently pursuing a Bachelor’s degree in English, Rhetoric and Composition, Technical or Professional Writing, Journalism, Communications, Information Science, Computer Science, or a related field.
- Writing and Editing: Strong editing and writing skills, with the ability to make documentation accurate, clear, specific, complete, and concise.
- Technical Communication: Ability to explain technical concepts to people with different levels of technical familiarity.
- Technical Curiosity: Interest in learning how software, hardware, and operational systems work, and willingness to learn from technical source material.
- Organization and Information Design: Strong organizational skills and attention to detail, including the ability to structure complex information, evaluate priorities, and manage multiple documentation tasks.
- Logical and Creative Thinking: Ability to think logically and creatively about how information should be structured for different audiences and tasks.
- Collaboration and Independence: Collaborative, self-directed, and comfortable receiving feedback while making progress on defined projects
- Experience with version-controlled documentation workflows or content management systems.
- Experience creating documentation for software, hardware, operations, or other complex technical domains.
- Experience using AI tools to draft, edit, or review content, with an interest in developing responsible editorial workflows.