- Pay
- $33.15–$40/hr
- Where
- Chicago, IL; Denver, CO; Westlake, TX
- Posted
- May 27
Join us in building the future of finance.
Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.
What you'd do
- Meeting or exceeding targets for goal-based customer conversations.
- Maintaining high customer satisfaction ratings through empathetic, solution-oriented service.
- Demonstrating subject matter confidence across advanced brokerage products.
- Acting as a knowledgeable and trusted voice of the customer within Robinhood.
- 3+ years of experience at a brokerage or within a licensed financial services environment.
- FINRA Series 7 and 63 required.
- FINRA Series 3 and Series 66 licenses are preferred and must be obtained within a certain amount of days of employment if not already held.
- Solid proficiency in multi-leg options strategies, margin trading, cryptocurrencies, and futures.
- Excellent verbal and written communication skills—able to translate complex topics clearly and effectively.
- Passionate about customer advocacy, financial literacy, and building long-term relationships.
What you get
- Challenging, high-impact work to grow your career
- Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
- Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
- Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
- Employer-paid life & disability insurance, fertility benefits, and mental health benefits
- Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
- Exceptional office experience with catered meals, events, and comfortable workspaces.
About Robinhood · Customer Care
We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do.