A little about us
incident.io is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime.
The stakes are real, the talent is insane, and somehow it's a genuinely lovely place to work. We all pull our weight, go the extra mile, and put in the bit of magic most companies don't have time for, all while having fun and never taking ourselves too seriously.
We've raised $96 million from Index Ventures, Insight Partners, and Point Nine, and we're growing fast. There's never been a better time to join.
The role in one line
Being a BDR at incident.io means learning to sell from some of the best in the business, while representing a product and account team that make every conversation an easy one to be proud of.
What that looks like day to day
Cold calling is the heart of this role, and most of our meetings get book…
What they want
- You've got a strong why. Whatever got you here — sport, a career switch, a BDR track record that deserved the promotion you didn't get last time — you know exactly what you're chasing, and that's what gets you through the hard days.
- Cold calling doesn't scare you. A "no" doesn't ruin your afternoon — it's just the next dial.
- You're genuinely curious about people. You want to know what's keeping a VP of Engineering up at night, not just whether they'll take a meeting.
- You can write. Not novels — just outreach someone actually wants to open and reply to.
- You run toward the hard thing. Given the choice between the easy route and the challenging one, you take the challenging one, because you know that's where the bigger payoff is.
- You're always looking for a better way to work, and that includes using AI properly — testing new tools and workflows, not just running the same playbook because it's familiar.
- Startup life suits you. Things change, the odd thing is on fire, and you're fine figuring it out as you go with people around to help.
- Market-leading private medical insurance. The proper kind, so you're never weighing up your health against a bill.
- Competitive PTO. Showing up at your best requires switching off, and we make sure you have time to do that.
- First Friday of every month off. Yes, seriously.