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Associate, Provider Success

Oscar Health · Member Programs

Where
Dallas, Texas, United States
Posted
Aug 28

Hi, we're Oscar. We're hiring an Associate to join our Provider Success team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

What you'd do

  • Leads and cross collaborates on problem definition, acute error remediation, and root cause solution development
  • Utilizes data to drive business decisions to impact cross-functional strategy
  • Develops trusting relationships with relevant internal/external stakeholders through effective communication, collaboration and positive outcomes.
  • Supports Oscar team members through knowledge sharing, process documentation, and tooling development
  • Other duties as assigned
  • Compliance with all applicable laws and regulations

What they want

  • 3+ years of relevant technical experience in operations, data analysis, and/or consulting within healthcare
  • 3+ years experience cooperatively developing project plans with internal and external stakeholders
  • 3+ years experience designing and improving workflows, including development of accompanying operating and technical procedures and tooling
  • Experience managing complicated business challenges: developing understanding, distilling and communicating that understanding to technical and non-technical audiences.
  • Healthcare experience

About Oscar Health · Member Programs

The Associate, Provider Success drives solutions to acute and systemic issues within Oscar's operations. The Associate owns end-to-end solutioning of provider escalations, orchestrating efforts cross-functionally with multiple internal partners, while building strong relationships through effectiveness and trust. You will report into the Manager, Provider Success. Work Location: This is a remote position, open to candidates who reside in: Dallas, Texas.