Systems Support Analyst Intern

Geneva Trading · IT - Systems Engineering

Where: Chicago Office
Posted: Sep 22

Founded in 1999, Geneva Trading is a premier global principal trading firm with strategically located offices in Chicago, Dublin, and London. Our relentless focus on trading excellence combined with technological innovation has equipped us with a best-in-class proprietary trading platform, enabling us to compete at the highest levels in the global markets. Rooted in a culture of integrity, collaboration, and an unwavering passion for progress, we foster an environment of personal and professional excellence. Our nimble organizational structure and entrepreneurial spirit attract top-tier talent with a passion for innovation, laying the foundation and driving our consistent success in the industry.

Intern With Geneva Trading Geneva Trading is looking for students to join our systems support team for a systems support analyst apprenticeship next year.

What you'd do

Respond to hardware and software support issues from employees for Microsoft Office applications (Word, Outlook, Excel), Phone/Voicemail, Printers, etc.
Leverage AI-driven productivity tools and assistants (e.g., ChatGPT, Microsoft Copilot) to accelerate troubleshooting, research solutions, and improve help desk efficiency.
Assist in supporting and troubleshooting enterprise AI applications and features utilized by internal staff.
Set up, configure, and install new workstations, monitors, etc.
Install and configure applications as requested.
Set up/remove user accounts as required.
Track and update IT inventory.
Perform miscellaneous related duties as assigned.
Currently enrolled in an associate’s or bachelor’s degree program in Information Technology or similar field of study.
Experience troubleshooting, basic networking concepts, and Windows OS.