The board
- Hours
- Full time
- Where
- Phoenix, AZ
- Apply by
- End Date: October 9, 2026
- Posted
- Sep 25
Company
Federal Reserve Bank of San Francisco
We are the Federal Reserve Bank of San Francisco — public servants with a mission to advance the nation’s monetary, financial, and payment systems to build a stronger economy for all Americans. As part of the nation’s central bank, we are committed to understanding and serving the vibrant, expansive communities of the Twelfth District, which covers the nine western states of the U.S. That means we seek and appreciate new perspectives and build opportunities to learn and grow. At the SF Fed, we approach our work with integrity and a commitment to service.
The Phoenix office currently has an excellent opportunity for an Operations Coordinator. The successful candidate will be responsible for providing leadership and support in various matters related to risk management and compliance, training, and business process improvements.
What you'd do
- Assign and direct distribution and processing activities by optimizing staff resources, inventory levels, and machine utilization strategies to meet customer deadlines while achieving internal performance metrics (quality, cost, efficiency, and effectiveness)
- Acts as a liaison between management and staff, communicating management decisions and rationale, and sharing team issues with management
- Works effectively in a team environment by displaying strong collaboration and interpersonal skills
- Communicates and interacts with others effectively and professionally
- Regularly assume a lead role in researching, clarifying, and resolving operational challenges of varying degrees of complexity across multiple work processes that include but is not limited to machine issues, inventory management, customer transactions, and accounting and settlement activity
- Contribute to the achievement of a strong quality program and audit readiness activities by collecting and reviewing documentation for accuracy and completeness
- Monitor adherence to risk management requirements through the completion of risk assessments
- Monitor and optimize equipment performance through evaluating machine utilization statistics, identifying reoccurring machine issues, and coordinating preventative maintenance and repair activities
- Conduct staff training on system equipment, hardware and software upgrades, compliance requirements, and existing/new standard department procedures
- Seeks opportunities for improvements on production, risk management performance, and employee-focused initiatives that drive engagement and growth
What they want
- 4 years of related experience working in a fast-paced, highly productive high-speed processing environment and consistently exceeding expectations in this area
- AA Degree or equivalent work experience
- Solid working knowledge of department policies and procedures, applicable custody, control, security, security, compliance procedures and requirements
- Strong attention to detail, teamwork, and customer service orientation
- Strong time management and organizational skills to effectively manage multiple priorities at one time
- Experience working cross-functionally to meet internal and external client needs
- Experience working independently to complete tasks
- Ability to use critical thinking to assess situations and recommend actions and decisions in a timely manner. Clearly communicate recommendations to management
- Exhibits strong written and oral communication and diplomacy skills when working with staff, management, and customers
- Possess the technical aptitude to learn and effectively operate systems, computer-based applications, equipment, and tools utilized in the daily operating environment (including BPS 3000, Control Center, BCAPS, EMS and FedCash Central)
- Starts
- 2026-09-25