Vendor Solutions Representative - CCA

What you'd do

• Act as a primary point of contact that is responsible for the management and growth of relationships, routinely markets to and engages the assigned customers to identify needs for and to promote products and solutions. (20%)
• Creates and delivers solutions (configurations) to the customer using judgment and discretion to select the appropriate tool sets and technical knowledge to effectively configure, price, quote and process requests for specific hardware, software, services and configuration design.
• Routinely provides education and technical guidance for product alternatives, cross-reference assistance, and support to the customer regarding solutions hardware, software, services, services renewals, warranty uplifts, consolidations and additional TD SYNNEX solutions.
• Builds customer relationships to effectively market a broad range of TD SYNNEX’s product portfolio and drive incorporation of TD SYNNEX products and services. (15%)
• Routinely negotiates terms, e.g., pricing, freight, return privileges, product substitutions, insurance, terminations, etc. (15%)
• Collaborates and coordinates with customers, colleagues and vendors to resolve all pertinent pre-sales issues, e.g., credit, engineering, etc. and escalates issues when necessary. (10%)
• Additional duties as assigned
• Meets attendance and punctuality standards

What they want

• High School Graduate with HS Diploma field of study required.
• College's degree or equivalent experience from which comparable knowledge and job skills can be obtained.
• 1+ Years of relevant work experience.
• Proficient in English (level B2 or higher) required.
• Able to execute instructions and to request clarification when needed.
• Able to use a 10-key quickly and accurately.
• Possesses strong data entry skills.
• Able to perform basic mathematical calculations.
• Able to recognize and attend to important details with accuracy and efficiency.
• Able to communicate clearly and convey necessary information.