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Incident Response Analyst - React

Cloudflare · Security

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Where
In-Office
Posted
Jun 24

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

What you'd do

  • Active Edge Mitigation: Execute immediate defensive maneuvers at the Cloudflare edge to protect customer availability.
  • This includes deploying custom WAF rules, implementing L3/L4 DDoS shunning, and performing real-time traffic filtering to neutralize attacks before they reach the customer's origin.
  • Support Full IR Lifecycle Management: Support and execute the end-to-end incident response process for clients (investigation, containment, remediation, and recovery).
  • Review technical deliverables and coordinate sessions with customer stakeholders to ensure high-quality service and resolution.
  • Incident Remediation: Build a strong understanding of targeted attacks to create and execute customized tactical and strategic remediation plans for compromised organizations.

What they want

  • Education: Bachelor's degree in Computer Science, Information Systems, Cybersecurity, a related technical field, or equivalent training/practical experience.
  • Experience: 5+ years of overall experience in cybersecurity, including 2+ years of dedicated Incident Response OS & Cloud Environments: In-depth understanding of Windows operating systems and general knowledge of Unix, Linux, and Mac environments.
  • Familiarity with cloud environments (AWS, Azure, O365, Google Cloud, Cloudflare) and cloud IR methodologies.
  • Network and Web Attack Knowledge: Strong understanding of common L3/L4/L7 attack patterns, including SYN floods, UDP floods, DNS amplification, HTTP floods, credential stuffing, scraping, API abuse, account enumeration, and checkout abuse.
  • Experience with JA3/JA4 fingerprinting, bot detection, behavioral traffic analysis, or API abuse investigations.
  • Experience supporting customers during live DDoS, bot, or application-layer attack events.
  • Solid understanding of MITRE ATT&CK and NIST Cyber Security Frameworks.
  • Communications: English Fluency, Excellent verbal and written communication skills with a proven ability to establish relationships and clearly explain tasks, guidance, and complex technical findings to executive and technical clients.