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Operations
Operations Internship - Insure Your Future
Wellmark · Internships
- Hours
- Intern
- Where
- Des Moines, IA
- Posted
- Sep 11
What’s Operations at Wellmark? Our Operations division has over six hundred employees who manage important work such as enrolling our members, loading benefits, credentialing our providers, sending documents, paying claims, answering calls, training our employees, Operations Compliance, Operations Analytics, and Quality Assurance. We are one team united to provide the best service for our members and providers.
What projects might I support? Although subject to change, examples of initiatives are included below:
This internship will start in May of 2027, working a hybrid schedule from our headquarters in Des Moines.
What you'd do
- Collaborate with Operations Analytics on reporting and data analysis, and building dashboards
- Conduct side by sides with Operations teams to identify opportunities to streamline and optimize processes
- Work with Customer Service to analyze calls, give feedback, and find customer improvement opportunities
- Collaborate with Operations teams on day-to-day activities
- Engage in strategic planning and execution
- Partner on projects that strengthen and optimize Operations functions
- Assist with product rollout implementation
- Collaborate with teams to develop clear objectives (OKRs) and build compelling business cases for initiatives
- Use AI to evaluate processes and create business solutions
- Enhance business acumen in health care and work directly with members and providers I’m interested!
- Review the qualifications below.
- If the position is a match with your background and interests, please submit an application for review.
What they want
- Must be a freshmen or sophomore student studying Operations, Finance, Engineering, Business Insurance, Health Care Management, Risk Management & Insurance, Business Management, Business Analytics, or related programs.
- Excellent research skills and profound curiosity to dig deep to find insights.
- Ability to measure and evaluate data.
- Strong collaboration, presentation and organizational skills with the ability to meet strict deadlines.
- Excellent verbal and written communication skills to effectively work with the business areas.
- Ability to see a task through to completion independently and as a team member.
- Proven problem solving and analytical thinking skills.
- Demonstrated computer skills with Microsoft Office products (Word, PowerPoint, and Excel)
- Demonstrated project leadership skills with the ability to take initiativePreferred
- Prior experience in a business setting
About Wellmark · Internships
Why choose an internship with Wellmark? We strive to offer meaningful work that assists in your professional development and provides value to the team. You will gain valuable experience within the health insurance industry and put the skills and knowledge you’ve acquired in school to practice this summer during our 2027 Summer Internship Program.