As a Watch Coordinator for Fine Jewelry & Watches,you will strive to maintain smooth operations of Inbound processing and authentication of fine jewelry and watches, collaborating with watchmakers, fine jewelry specialists, external vendors, other departments, other Authentication Centers and Management.
What you'd do
- Accurately sort and scan all inbound/outbound product into system and physical locations, maintaining FIFO order
- Monitor, report on and respond to product queues across locations, moving product quickly through the pipeline
- Be the point of contact for Repair program; shipping/receiving and invoice tracking; maintaining internal and external systems; communicating updates to internal customers and consignors
- Investigate and resolve inquiries and issues with urgency
- Track exceptions, rejections and buy-outs, communicating to appropriate channels
- Order supplies and tools for multiple locations
- Adhere to quality standards and SOPs; create process documentation, ensuring ongoing operational quality and efficiency
- Administrative duties
- 2+ years of customer service, event, account or project management experience required. Watch and/or jewelry experience required
- Bachelor’s degree from an accredited college or university preferred
What you get
- Employee Stock Purchase Plan
- 401K with Company Match
- Medical, Dental & Vision Insurance
- Paid parental leave
- 9 Paid Company Holidays
- 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
- Find out more about our Benefits here.
- Starts
- 2026-09-18