The board
- Pay
- $88,000–$126,500/yr
- Where
- Remote - USA
- Posted
- Aug 3
Abnormal AI’s Sales Operations team is the connective tissue between our go-to-market motion and the data, systems, and processes that power it. As an Analyst on the Sales Operations (“SOPs”) team, you'll be the first point of contact for our revenue-facing employees—onboarding new hires into our tech stack and operating cadences, owning key reporting initiatives, and spotting the manual, repeatable work worth automating. This is a high-visibility, high-impact role for someone energized by variety, who loves solving problems end-to-end, and who wants to build a career in revenue operations at a category-leading cybersecurity company.
What you will do
What you'd do
- Serve as the SOPS point of contact for all incoming new hires during their first 30 days. Proactively driving formalized sessions on their onboarding journey
- Conduct AE walkthroughs of their territory, operating cadences, addressing questions on systems/tools, and going into depth on what it takes to be a successful AE at Abnormal AE
- Assign territory and accounts to new hires - validation of accounts in territory, confirming holdovers, and executing account moves in partnership with with Regional Directors
- Evolve the reporting framework to properly assess overall AE performance for reps
- Partner with the enablement team and Sales Leaders to create action plans and surface findings of any AE performance gaps
- Maintain and continuously improve the SOPS onboarding checklist and documents. Ensuring resources for AEs remain up to date and are effective resources to answer common questions
- Own the creation, distribution, and analysis of key Field Operations initiatives such as
- New hire ramp & tenured AE reporting: activity metrics, tool adoption, quota attainment progression. Uncovering what’s working and what the risks are.
- SPIFF tracking and payout eligibility reports (weekly / end-of-quarter)
- Keep the business running operationally by being responsible for data hygiene scorecards: missing next steps, stale close dates, incomplete fields
What they want
- 2-3 years of experience in sales operations, revenue operations, business operations, or a related field
- Hands-on Salesforce experience
- Strong attention to detail and a process-first mindset — you catch the thing everyone else misses
- Clear, professional written communication; comfortable in a Slack-heavy async environment
- Ability to manage multiple requests simultaneously and prioritize under pressure
- Proficiency in Excel / Google Sheets for data validation and light analysis