People Operations Specialist, Singapore (6 Month Contract)

Cloudflare · People & Places

Where: Hybrid
Posted: Aug 27

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

What you'd do

Support end-to-end employee lifecycle processes, including onboarding, internal transfers, organizational changes, and offboarding, ensuring a positive experience for employees throughout the APJC region.
Maintain high data accuracy across HR systems, complete transactions with strict attention to detail, and escalate complex exceptions appropriately.
Collaborate with internal stakeholders across the regions to ensure consistent and timely execution of HR processes.
Identify repetitive, manual tasks across People Operations workflows and leverage AI tools, automation, and templates to improve turnaround times.
Assist in testing, validating, and refining new automation opportunities and AI-driven solutions.
Monitor, track, and analyze operational data to identify process bottlenecks and recommend continuous improvement initiatives.
Standardize and maintain SOPs, knowledge base content, templates, and onboarding checklists.
Develop self-service resources and clear communications that enhance the overall employee experience.

What they want

Relevant experience in HR operations, shared services, or similar administrative support roles.
Highly organized with strong attention to detail, excellent problem-solving abilities, and effective time management skills.
Proficient in working with data and skilled in Excel or Google Sheets for analysis and reporting.
Customer-focused mindset with a genuine passion for supporting colleagues and delivering exceptional service.
Effective communicator, able to clearly articulate information both verbally and in writing to employees across the APJC region.
Adaptable and thrives in a fast-paced, dynamic environment, with the ability to manage shifting priorities efficiently.
Familiarity with Workday or Zendesk would be an advantage.