Student Gallery Attendant, The Harry Ransom Center

What you'd do

• Assist in the security of the Ransom Center by monitoring and protecting the collection, visitors, galleries, and grounds.
• Provide clear guidance, direction, and information to ensure that all visitors have a positive experience and adhere to museum policies.
• Follow security procedures to assist in the opening and closing of the galleries.
• Perform interior patrols of galleries during public hours and maintain order in assigned areas, including monitoring access and egress points of the galleries.
• Actively participate in training programs to improve knowledge of the museum, security best practices, and customer service skills.
• Document and report observed physical interactions with works of art by visitors.
• Report any missing, damaged objects, or unusual conditions to supervisor. Report any irregularities pertaining to building operations, safety or fire hazards during patrol of premises.
• Provide excellent customer service and maintain a courteous and friendly manner.
• Provide knowledge of museum exhibitions, events, and the surrounding area to visitors.
• Serve as initial responder in the event of an emergency, know evacuation procedures and routes, and contacting a supervisor when appropriate.
• Act in a calm and decisive manner when assisting in the evacuation of the public and staff from the building, during fire alarms or other emergencies.
• Required to perform foot patrols of interior exhibition gallery space for periods of up to 13 hours per week.

What they want

• Students must be enrolled at the University of Texas at Austin
• Strong communication and observation skills
• Ability to work both independently and collaboratively
• Detail‑oriented with strong organizational and time‑management abilities
• Resume/CV
• 3 work references with their contact information
• Letter of interest
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]----