Assistant Registrar - Data Specialist

What you'd do

• Customer Service
• Provide strong customer service and/or student advocacy as demonstrated through a positive attitude of approachability, adaptability, strong problem solving and desire to identify and support student success.
• Act as a liaison to staff/faculty/administration outside of the Office of the Registrar.
• Engage in behaviors that create an inclusive environment in which all people are valued and supported.
• Does not stop with the first or the easiest answer to a customer, but gets to the root cause of the problem, question, or issue to solve it quickly and professionally as possible.
• Administrative
• Supervise the processing team and all processing functions.
• Train staff (new and continuing) on Banner tasks.
• Utilize knowledge of accepted policies and practices in higher education relating to processing functions.
• Possess knowledge of accreditation requirements and policies concerning accreditation and transfer work.

What they want

• Bachelor’s degree
• At least one year of experience in a college setting
• Knowledge of or the ability to learn accepted policies and practices in higher education relating to granting credit and degrees, course structure, and grading practices
• Excellent written and verbal communication skills
• Ability to identify, research and report viable options for problem resolution
• Ability to expedite processing, track and verify processes and follow up without direct supervision
• Ability to set priorities, manage time effectively, handle multiple responsibilities simultaneously, and demonstrate the ability to work with a diverse student, faculty, and staff population
• Strong customer service orientation
• Strong organizational skills and attention to detail
• Ability to handle difficult situations and work effectively under stress

What you get

• Opportunity to work on innovative and impactful projects.
• Collaborate with a team of skilled professionals.
• Competitive compensation and benefits package.
• Continuous learning and development opportunities.
• Fee remission for employees, spouses, and dependent children
• Tuition assistance for undergraduate, graduate, and doctoral programs
• Paid professional development opportunities
• Eligibility for Public Service Loan Forgiveness
• Additional discounts on gym memberships, transpor…

About Ivy Tech Community College

Ivy Tech is Indiana’s community college and workforce engine, delivering: high-quality learning experiences that propel Indiana’s communities, measurable economic return, excellence in teaching, and industry-aligned credentials of value, empowering every learner to achieve lifelong success. Our Values: This position is responsible for overseeing the processing functions of the office. In addition, this position oversees those employees directly involved with processing.