- Where
- New York City
- Posted
- Aug 7
As a Workplace Operations Specialist, you’ll bring a blend of hospitality, operational excellence, and strategic thinking to everything you do. This role requires 5 days in office during business hours to ensure an excellent onsite employee and visitor experience. This role is a 1 year contract with the possibility of extension and conversion.
You support the day-to-day operations of the New York office while helping deliver workplace experiences that bring Zip’s culture to life.
This role blends hands-on execution with vendor coordination, employee experience, and operational rigor—ensuring the office runs smoothly, is well-maintained, and remains a welcoming environment for employees and guests.
Your Responsibilities
What you'd do
- Support daily operations of the New York office, ensuring a clean, organized, and functional environment.
- Act as the first point of contact for workplace-related questions and requests.
- Manage office supplies (ordering, stocking, organizing, and replenishment).
- Coordinate deliveries (ordering, receiving, unpacking, and recycling packaging).
- Maintain shared spaces including kitchens, snack areas, and meeting rooms.
- Support seating plans, space coordination, and occasional office moves.
- Manage room bookings and ensure spaces are set up appropriately.
- Submit and track facilities requests and resolve day-to-day office issues.
- Coordinate vendor services including janitorial, facilities, and food programs.
- Build strong working relationships with vendors and building management.
What they want
- Support planning and execution of office events, socials, and celebrations.
- Coordinate logistics for ERG programming, learning sessions, and onsite initiatives.
- Manage office communications related to events, updates, and workplace operations.
- Support seasonal moments (decorations, cultural events, employee recognition).
- Assist with food & beverage programs and overall hospitality experience.
- Help create a positive, engaging, and inclusive office environment.
- Welcome guests and provide a strong first impression of the office.
- Coordinate visitor access and liaise with building management as needed.
- Conduct office tours for new hires and visitors.
- Manage guest logistics including passes, notifications, and coordination.
About Zip · People
Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend.