The board
- Hours
- Full time
- Where
- Corporate Billing
- Posted
- 5 days ago
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose.
What you'd do
- Make an average of 65 calls a day
- Work buyout schedules if assigned
- Perform research on past-due invoices
- Work email and statement exceptions if assigned and Work return mail if assigned
- Document status updates in cbCentral in a clear and concise manner
- Provide excellent customer service by answering inbound and outbound customer service
- Solicit customer enrollment for e-mail statements
- Work and resolve assigned tasks in cbCentral in a timely and accurate manner
- Escalate payment status issues to Collections Management
- Train new collectors on collection policies/procedures and system use
What they want
- High school graduate or equivalent is required
- At least 1 year clerical/ office work is required
- Excellent verbal and written communication skills are required as well as excellent customer relations skills
- Must be able to function effectively as part of a team and must possess the ability to deal effectively and tactfully with clients/vendors
- Must be proficient in Excel and Word and general office duties
- Ability to multitask
- Must effectively manage workflow and assignments-appropriately prioritizing work. Attention to detail and accuracy is required.
- Starts
- 2026-09-29