People Operations Associate

What you'd do

• Own and execute core People Operations programs across the employee lifecycle, including onboarding, offboarding, employee engagement initiatives, performance management, and other People Team programs.
• Own the end-to-end onboarding experience, including weekly in-person onboarding, welcoming new hires on their first day, conducting identity and security verification, assigning required training, facilitating live orientation sessions, and serving as the primary point of contact for onboarding-related questions.
• Partner closely with People Business Partners and the broader People Team to deliver a seamless employee experience and support People programs throughout the employee lifecycle.
• Execute employee lifecycle transactions and maintain accurate employee records within Workday (transitioning to Dayforce), Lattice, and other People systems across functional areas including Benefits, Payroll, Performance Management, and People Operations.
• Manage the background check process for employees, interns, and contractors, ensuring accuracy, confidentiality, and compliance with company policies.
• Serve as the first point of contact for employee HR inquiries by managing the People Team Help Desk and People Solutions inbox, responding within established SLAs and appropriately triaging or escalating complex or sensitive matters.
• Process I-9 employment verifications and maintain confidential employee files, ensuring the highest standards of data integrity, accuracy, and compliance.
• Administer required annual compliance training and learning programs, ensuring timely completion and accurate reporting.
• Identify opportunities to improve, standardize, and automate People Operations processes to increase efficiency and enhance the employee experience.
• Support internal and external audits by coordinating, validating, and delivering accurate HR documentation and evidence within required timelines.

What they want

• 3+ years of experience in Human Resources, People Operations, or a related HR function within a fast-paced, high-growth organization.
• 2+ years of experience administering Workday, Dayforce, or a comparable Human Resources Information System (HRIS).
• Experience supporting employee lifecycle processes, including onboarding, offboarding, HRIS transactions, and employee data management.
• Working knowledge of U.S. employment laws and HR compliance requirements, including I-9 verification, employee record maintenance, and confidential data handling.
• Impeccable attention to detail with a proven commitment to data integrity, accuracy, and compliance across People processes and systems.
• Experience working with ticketing systems such as Jira or equivalent platforms to manage employee requests and operational workflows.
• Proficiency with Google Workspace (Gmail, Calendar, Docs, Drive, and Sheets), including strong analytical skills in Google Sheets.
• Demonstrated ability to exercise sound judgment and maintain the highest level of discretion when handling sensitive and confidential employee information.
• Proven ability to identify process improvement opportunities, simplify workflows, and leverage automation to improve operational efficiency and employee experience.
• Strong organizational and operational skills with the ability to manage multiple priorities, proactively follow up on deliverables, and consistently produce high-quality work in a fast-paced environment.