The board
- Hours
- Part time
- Where
- New York, NY
- Posted
- Sep 17
The AV Support Specialist provides client-facing audiovisual and technical support for small- to large-scale events, including in-person, hybrid, and virtual experiences. This service-focused technical professional evaluates event requirements; configures, operates, and maintains audiovisual systems; and delivers timely technical support before, during, and after events while working effectively both independently and collaboratively, managing competing priorities, and remaining composed and solutions-oriented in a fast-paced environment.
What you'd do
- Consult with clients and internal stakeholders to assess event requirements and determine the appropriate audiovisual systems, equipment, and configurations.
- Attend event-planning meetings to review timelines, technical requirements, and audiovisual needs.
- Document and maintain accurate audiovisual requirements and technical specifications for each event.
- Set up, test, operate, and break down audiovisual equipment safely, accurately, and within established timelines.
- Support small- to large-scale meetings and events, including on-site and hybrid video streaming, camera configuration, video switching, audio mixing, and virtual-platform support.
- Record and edit event video content as assigned.
- Conduct pre-event and in-event walkthroughs to ensure audiovisual systems are operational and performing as expected.
- Monitor event technology and respond promptly to client requests, equipment failures, and other technical issues.
- Diagnose and troubleshoot audiovisual software, firmware, hardware, videoconferencing equipment, and related system failures.
- Replace defective equipment and components before, during, or after events to minimize service disruptions.
What they want
- Associate degree in audiovisual technology, information technology, computer science, or a related field is preferred.
- Minimum of two years of professional experience supporting audiovisual systems, live events, videoconferencing, or related technical operations.
- Experience with Active Directory and point-of-sale systems, preferably Oracle MICROS, is preferred.
- Experience supporting computers, networking equipment, peripherals, wireless microphones, push-to-talk systems, multichannel audio mixers, broadcast cameras, and video switchers.
- Crestron certification is preferred.
- Biamp/Tesira certification is preferred.
- Working knowledge of Microsoft applications and operating systems.
- Demonstrated ability to configure, operate, troubleshoot, and maintain audiovisual and related technical equipment.
- Strong analytical, diagnostic, and problem-solving skills.
- Ability to quickly learn and independently support new technologies.
- Starts
- 2026-09-17