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Program Manager, Product

Justworks · Product

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Where
New York, New York
Posted
May 20

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks.

What you'd do

  • Independently own complex programs from definition through execution, maintaining focus on the customer and business outcomes they exist to deliver
  • Translate ambiguous business and customer problems into clear program objectives, workstreams, ownership, milestones, and measures of success
  • Build programs from the ground up, establishing the operating rhythms, decision-making mechanisms, stakeholder engagement, and governance needed to move work forward
  • Partner deeply with Product and Technology leaders to understand strategy and roadmaps, connect dependencies across teams, and coordinate work toward broader outcomes
  • Build strong relationships across functions by demonstrating curiosity, empathy, sound judgment, and a commitment to shared outcomes
  • Identify and proactively manage dependencies, risks, and competing priorities, helping teams make clear tradeoffs and escalating when leadership decisions are required
  • Use quantitative and qualitative data to understand program health, diagnose problems, inform decisions, and measure customer and business impact
  • Adapt program scope, sequencing, and ways of working as the organization learns and priorities change
  • Communicate complex work clearly across audiences, creating shared understanding of progress, decisions, risks, and outcomes
  • Build repeatable mechanisms that reduce organizational friction and help teams execute more effectively over time

What they want

  • 3–5+ years of program management, strategy, operations, product, or equivalent experience leading cross-functional work in a modern technology business
  • A strong commitment to problem-solving, with demonstrated ability to break down ambiguous problems and translate business needs into coordinated execution
  • Experience building programs, processes, or operating models from the ground up rather than solely executing within established structures
  • Meaningful experience partnering with Product and Engineering teams and an understanding of how strategy, roadmaps, prioritization, and delivery connect to customer and business outcomes
  • Strong business acumen and a willingness to deeply understand Justworks’ products, customers, business model, and organizational context
  • Demonstrated ability to build trust, influence without authority, and create alignment across stakeholders with different priorities and perspectives
  • Strong analytical skills and comfort using quantitative and qualitative data to frame problems, measure progress, and inform decisions
  • Excellent written and verbal communication skills, with the ability to use clear frameworks and storytelling to make complex work understandable
  • Curiosity, adaptability, and the ability to learn unfamiliar domains quickly
  • Technical acumen and experience working in complex or regulated technology environments are a plus