We are seeking a highly motivated Voice of the Customer Intern to support Veeam’s Customer Experience and Voice of the Customer programs during a 10-week summer internship. This role offers the opportunity to gain hands-on experience in how customer feedback is collected, analyzed, synthesized, and translated into insights that inform business decisions and customer experience improvements.
In this role, the intern will contribute to projects that strengthen Veeam’s ability to understand customer needs, identify experience drivers, and support action planning based on customer feedback.
What they want
- Rising junior or senior pursuing a Bachelor’s degree, or a graduate student, at an accredited college or university.
- Strong interest in customer experience, Voice of the Customer programs, customer insights, research, analytics, or program management.
- Excellent written, verbal, and interpersonal communication skills, with the ability to summarize findings clearly and tailor messages for different audiences.
- Proficient in Windows and Microsoft Office, including PowerPoint, Word, Outlook, and Teams.
- Proficient in Microsoft Excel, with a strong interest in data analysis, including organizing data, identifying trends, and summarizing insights.
- Comfortable working with both quantitative survey data and qualitative customer feedback.
- Strong analytical and problem-solving skills, with attention to detail and the ability to synthesize information into actionable recommendations.
- Willingness to learn about technology, customer experience, and Veeam’s products and markets.
- Ability to work independently with limited direction in a fast-paced environment.
- High-energy, motivated self-starter who is curious, organized, and comfortable managing multiple priorities.
What you get
- Paid Company Holidays during your internship
- Tech Stipend to help set up your workspace
- 8 Hours of Paid Volunteer Time through our Veeam Cares Program
- Personal and Professional Development through our Internship Program
About Veeam Software · Global Renewals 1001311
Our Summer Internship Program is designed for students entering their final year of university who are eager to gain meaningful, real-world experience in a fast paced, collaborative, and professional environment.
As a Summer Intern, you'll participate in a comprehensive onboarding experience led by our University Relations team to set you up for success from day one.