College Intern - Summer 2027 - End User Computing

What you'd do

• This is a paid 10-week summer internship from the first Monday in June to the second Friday in August (up to 40 hours per week).
• Interns may reside in either a technical or non-technical area.
• Development workshops are provided to help with the transition from school to the corporate environment.
• Housing is not provided as part of our program.
• Specific duties will vary by assignment; specific divisional callouts are listed below.
• The intern will be assigned day-to-day responsibilities within the End User Computing team, supporting the deployment, maintenance, and lifecycle management of enterprise software and devices.
• The primary objective of this internship is to provide hands-on experience with software packaging, application deployment, operating system management, and modern device management technologies while contributing to ongoing team initiatives and projects.
• The intern will work closely with senior engineers to learn and assist with the creation, testing, troubleshooting, and deployment of software packages utilizing various installation technologies, including MSI, MSIX, EXE, and vendor-specific installers.
• Responsibilities will include validating silent installation parameters, create installation and uninstall commands, generating deployment logs, documenting package requirements, and troubleshooting application installation issues in enterprise environments.
• A significant portion of the internship will focus on Microsoft Endpoint Configuration Manager (MECM/SCCM).
• The intern will gain experience creating and managing device collections, building and configuring software applications, distributing content to distribution points, monitoring deployments, and assisting with application lifecycle management.
• The intern will also participate in testing and validation activities to ensure successful software deployments across the enterprise.
• The internship will also provide exposure to patch and vulnerability management processes.
• The intern will assist with Microsoft operating system updates, third-party application patching, and Dell BIOS and driver update deployments.
• Responsibilities may include reviewing vendor release notes, testing updates in non-production environments, monitoring deployment compliance, analyzing deployment results, and helping document remediation actions for failed installations.
• In addition, the intern will be introduced to Microsoft Intune and modern endpoint management practices.
• The intern will learn how applications, configuration profiles, compliance policies, and updates are deployed through Intune.
• They will assist with packaging and publishing applications, monitoring deployment status, and supporting co-management initiatives between MECM and Intune.

What they want

• Desired Majors/Degree Programs Include: Computing Sciences & Information Technology (i.e. Computer Science, Software Engineering, IT Networking, Cybersecurity, etc.) or similar program(s)
• Preferred (but not required) experience with: Windows 11 Operation System (administration or power user experience), PowerShell Scripting.
• The ideal intern will have a strong interest in endpoint management, systems administration, software deployment technologies, and automation.
• While the intern will be expected to learn from experienced team members, we also value fresh perspectives and new ideas.
• We encourage the intern to share innovative approaches, emerging technologies, and best practices that can contribute to continuous improvement within the team and organization.
• High School diploma along with proof of continuous college enrollment (enrolled in a full-time undergraduate or graduate degree program).
• Must be in good academic standing.
• Excellent written and verbal communication skills, with ability to interact with technical and non-technical audiences and interface with staff at all levels of the company.
• Ability to multitask in a fast-paced environment while maintaining strong attention to detail changing environment and deliver high-quality work product.
• Ability to work well in a team establishing good working relationships with peers.
• Demonstrates strong organizational, analytical, problem-solving and prioritization skills.
• Proactive approach to work, displaying creativity and flexibility in completing assigned tasks.
• Commitment to continuous improvement of skills and team functioning.