- Hours
- Full-time
- Where
- Albion, IN
- Posted
- Sep 3
The Deskside Support Specialist provides first- and second-level support for end-user hardware, software, printers, network connectivity, and related IT services. This position is responsible for installing, configuring, maintaining, and repairing desktop and laptop systems while supporting associates directly at their workstations and on the manufacturing floor.
The role requires frequent interaction with production personnel, engineers, administrative staff, and leadership to ensure minimal disruption to operations. Complex infrastructure issues involving servers, enterprise networking, or centralized systems are escalated to appropriate IT support teams while maintaining ownership of communication and follow-up.
This is a full-time on-site position requiring daily support of manufacturing operations and production-floor technology.
What they want
- Associate degree in Information Technology, Computer Science, or a related technical field, or an equivalent combination of education and relevant experience.
- Minimum of two years of hands-on desktop, deskside, or technical support experience.
- Experience troubleshooting Windows operating systems, computer hardware, printers, and peripherals.
- Ability to work full time on-site and provide support in an industrial or manufacturing environment.
About Bosch · Supply Chain
Welcome to the Power Solutions Division of Robert Bosch, LLC! With some 16,500 associates and more than 20 locations around the world we have for more than 50 years been providing solutions for the electrical actuation of a wide variety of automotive applications. We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives.