Delivery Associate

Customer Facing:

· Manage a pipeline of assigned deliveries through regular communication with Sales Specialist to align on delivery readiness

· Conduct pre-delivery conversations with customers to confirm delivery details and set clear expectations

· Guide customer through the key features and functions of their Lucid vehicle and tailoring the experience to their needs, whether at a delivery center, virtually, or an offsite location

· Conduct post-delivery conversations with customers to address any questions which may arise after the day of delivery

· Manage a pipeline of lease-end customers to schedule grounding of their vehicle upon lease maturation, scheduling appointments to ensure timely return of vehicles

· Conduct lease-end vehicle intake appointments

· Represent Lucid by articulating our technological, design, and quality advantages over competitors to benefit the custom…